Office environment
Everyday at Mixue
"Without ‘veterans’ sharing their experiences, the raw new recruits shall lose their way." Old stories have new vitality. Striving youth draw infinite strength from hearing the past stories of our outstanding "veterans". That’s also how our culture passed on.
An affirmation is the best praise for the strivers. Commendations aim to unleash the infinite potential of our partners!Mixue adheres to the principle of "striver-oriented and customer-centred". We explore our strivers and award them with honours quarterly!
More than ten years ago, the founders of Mixue hit the road with paper maps to purchase ingredients in a green van.Marvelled by the magnificent landscape along the way, not only was the morale boosted but they became more united as a team.Since then, our founders firmly believed that the best tool to unite a team is the happy memories they share. Now, our parters go for subsidised and customised Fun Trips every year.
Every mid-year, we hold a Sports Day open for all Mixue partners and their family members. By participating in different competitions, they are able to enjoy the process, reap the joy of victory, keep fit and convey the striving spirit of every Mixuer.
Mixue Volunteers can be every devoting Mixue partner. No matter it was when the floods hit Zhengzhou on July 20 or when Covid raged, Mixue Youths always stood up to help. They are the ones who exercise our corporate cultures of “I love you & You love me".
Partners gather together based on their common hobbies and have formed various clubs including yoga, basketball, badminton, murder mystery games, Esports, history club and etc.We persevere because we love it and achieve win-win results as we are united.At Mixue, we always strive for the best and bring happiness for each other!
The New Year's Party held at the end of each year is one of the most important events.Mixue partners get the chance to demonstrate their vitality by performing excellent shows and songs.The conference is also an occasion to convey our business strategy to partners. The annual award ceremony also encourages partners to explore and surpass.
Hear from our partners
“
Never say never
"Hello, I submitted my resume to your company before the National Day. You asked me to contact you after the holiday. I think I am excellent and suit the vacancy. Please do give me a feedback."This was the third time that he has taken the initiative to call HR. In order to leave a good impression, he bought his first suit with all the cash he had and slicked his hair back. He was ready to give it a shot. Finally, he got the offer.Now, Aonan has transformed from a fresh graduate to head an entire team that rolls out new products across the country. Seven years passed by, Aonan never said never. He keeps on identifying the goal and sticking to it to the end.
HU Aonan, Head of Product Coordination Team at Market Operations Centre
”
“
Franchisees are our partners
Before joining Mixue, she thought that franchising was to constantly seek and please potential clients.But experienced colleagues told her that we shall treat our clients as cooperative partners. It’s like we now offer a good project. If they are willing to join, we will provide guidance wholeheartedly and help them make a profit.However, if we somehow have to lower our standards to woo them, then our relations will not be set on a level playing field. The ideal relation between us and our franchisees shall be a win-win one.Keeping this principle in mind, she has found the right balance while dealing with franchisees and maintained good relationship with them ever since. She accompanied Mixue along the way from 1,000 to 10,000 stores. She contributed in selecting suitable franchisees for the company, and assisting franchisees to make fortunes.
WANG Guohong, Head of Existing Franchisees Team at Franchise Operations
”
“
Why did I always fail at the first try?
She is offbeat and can be careless at times. Joined as a receptionist, on her first day she was asked to come back on the second day because she forgot to get a health certificate. Her main day-to-day job was to answer customers' calls and transfer to the corresponding departments. She had to listen to customers' complaints “occasionally” about failed transfers. She received hundreds of visiting customers every day and had to handle some clients who want to join the franchise delicately.Buried deeply in daily work routines and excelled in her job, but she failed the first probation competency evaluation. She was in a bad mood but began to reflect and adjust her plan in time to make up for previous failure. She waited for another evaluation a month later. Mistakes are valuable experiences. There is no need to dodge the failures. Optimize them.In the past three years, she has already transformed into a meticulous and omnipotent administrator.
HUANG Xin, Head of Administrative Team at Human Resources Centre
”
HU Aonan
Head of Product Coordination Team at Market Operations Centre
“
Never say never
"Hello, I submitted my resume to your company before the National Day. You asked me to contact you after the holiday. I think I am excellent and suit the vacancy. Please do give me a feedback."This was the third time that he has taken the initiative to call HR. In order to leave a good impression, he bought his first suit with all the cash he had and slicked his hair back. He was ready to give it a shot. Finally, he got the offer.Now, Aonan has transformed from a fresh graduate to head an entire team that rolls out new products across the country. Seven years passed by, Aonan never said never. He keeps on identifying the goal and sticking to it to the end.
”
WANG Guohong
Head of Existing Franchisees Team at Franchise Operations
“
Franchisees are our partners
Before joining Mixue, she thought that franchising was to constantly seek and please potential clients.But experienced colleagues told her that we shall treat our clients as cooperative partners. It’s like we now offer a good project. If they are willing to join, we will provide guidance wholeheartedly and help them make a profit.However, if we somehow have to lower our standards to woo them, then our relations will not be set on a level playing field. The ideal relation between us and our franchisees shall be a win-win one.Keeping this principle in mind, she has found the right balance while dealing with franchisees and maintained good relationship with them ever since. She accompanied Mixue along the way from 1,000 to 10,000 stores. She contributed in selecting suitable franchisees for the company, and assisting franchisees to make fortunes.
”
HUANG Xin
Head of Administrative Team at Human Resources Centre
“
Why did I always fail at the first try?
She is offbeat and can be careless at times. Joined as a receptionist, on her first day she was asked to come back on the second day because she forgot to get a health certificate. Her main day-to-day job was to answer customers' calls and transfer to the corresponding departments. She had to listen to customers' complaints “occasionally” about failed transfers. She received hundreds of visiting customers every day and had to handle some clients who want to join the franchise delicately.Buried deeply in daily work routines and excelled in her job, but she failed the first probation competency evaluation. She was in a bad mood but began to reflect and adjust her plan in time to make up for previous failure. She waited for another evaluation a month later. Mistakes are valuable experiences. There is no need to dodge the failures. Optimize them.In the past three years, she has already transformed into a meticulous and omnipotent administrator.
”